How do you achieve service innovation in an SME when budgets are tight and every penny counts?

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Just think about your business and why customers buy from you:

• Is it your price?
• Is it the quality of your product?
• Or is it your level of service?

In a crowded marketplace service is often the key difference between businesses, we can help make sure your service is working hard for you.

A recent report by the engineering employers federation stated that 48% of manufacturers in the uk are planning to introduce service innovations over the next 3 years...

But how do you actually achieve this?

Design Wales are experts in service innovation and have partnered with Mid Wales Manufacturing Group to deliver a half-day workshop. The aim of this event is to give you the knowledge and tools to maximise the effectiveness of your investment in your service.

NEWTOWN - Thursday 28th July

Start Time: 10.00am – 2.00pm

Venue: Whittingham Riddell Offices, Hafren 

House, Unit 5 St. Giles Business Park, 

Newtown, SY16 3AJ

A buffet lunch will follow the presentation to allow time for networking with members and the presenters.

Booking is essential, places are limited so reserve your place now. phone 01686 628778 

or book using the online form

THIS EVENT IS FREE FOR MEMBERS & ASSOCIATES